We're available around the clock for urgent cases and respond to all written enquiries within one working hour.
Fill in your details and a specialist will contact you within one working hour. 100% confidential — no spam, no obligation.
If you still have questions, our team will happily help in plain English on the phone.
We respond to enquiries within one working hour during business hours and within 24 hours otherwise. Urgent cases are prioritised.
Yes. The first conversation and review of your case is completely free with no obligation to proceed.
Useful items include your tenancy agreement, repair reports you have sent your landlord, photos of the disrepair and any written communications. If you don't have these yet, we will guide you on the best next steps.
No. We assess your case first and agree the strategy with you. Nothing goes to your landlord until you're ready to start the formal claim process.